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July 26th, 2009

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12:29 pm - Internet woes
The cable modem in our apartment is dying or something because it keeps crashing every ten minutes or so. Whenever we go away for a week or more, we always come back and find our internet and cable out. Usually this is resolved real quick (call provider, they send a signal to the modem, all's well) but the modem seems to be having trouble. When it conks out, it doesn't want to reboot either. We just have to wait for the signal to return.

Anyway, it'll be three days until they send a tech, so I expect to have very sporadic service until then.

(3 comments | Leave a comment)


[User Picture]
Date:July 26th, 2009 05:04 pm (UTC)
Did they check on your modem model? We used to have a slow connection that crapped out if anyone looked at it funny and when we finally got around to calling Time Warner, the tech guy figured out that we had a super old modem. We traded it in for a new modem at a TWC center, and it's been working a lot better since! (The modem at least. TWC keeps having service outages in my neighborhood and Williamsburg had area outages last weekend.)
[User Picture]
Date:July 26th, 2009 05:58 pm (UTC)
Do you have a cordless phone? I was having the worst time with my connection once, until I realized that my cordless phone's signal was interfering with it.
[User Picture]
Date:July 26th, 2009 06:00 pm (UTC)
The modem's not wireless, so that's not it. If anything it's likely the modem's just old or out of date. I know they upgraded a bunch of things with the cable last week, and our 4-year-old modem just might not be up to snuff.

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